Samsung's F700 cellphone has a number of audio features including an internal speaker, an internal speakerphone, a headphone jack for a wired headset, Bluetooth 2.0 support for external Bluetooth headsets and volume and muting options. With all of these different audio options, it is easy to accidentally turn off your phone's audio.
While on a phone call, your device's audio may be routed through another device such as an external headset or the phone's speaker. Press the speaker button while on a call and select "Yes" to switch the speakerphone on or off. If you can hear the caller in one mode and not the other, it is likely that your phone's main speaker or speakerphone speaker is broken. You can also adjust the call volume using the volume buttons on the side of the phone. Ensure that audio is not being routed through an external headset by disconnecting any wired headsets and disabling Bluetooth through the phone's menu.
The F700 has a Silent profile which mutes all of the device's sound. The Silent profile can be accidentally triggered from your phone's idle screen. Tap the speaker icon on the idle screen to switch in and out of the Silent profile. The speaker should show three curved lines coming out of it to indicate that the phone is not on Silent profile.
It is also possible that your phone may have a physical obstruction or physical damage that is preventing the internal speaker from working. Check for debris in the holes by the headset speaker. Connect a wired headset to the phone's headset jack. If you can hear call audio through the wired headset but not through the handset speaker, your phone's internal speaker is damaged.
You can access a complete testing menu on your phone by dialing "*#0*#" with the onscreen keypad. Tap "melody" to play a melody through the phone's main speaker. If you can hear audio from the test utility but not during calls, the fault is with your cellular service provider. Contact your provider about service quality in your area.
While on a phone call, your device's audio may be routed through another device such as an external headset or the phone's speaker. Press the speaker button while on a call and select "Yes" to switch the speakerphone on or off. If you can hear the caller in one mode and not the other, it is likely that your phone's main speaker or speakerphone speaker is broken. You can also adjust the call volume using the volume buttons on the side of the phone. Ensure that audio is not being routed through an external headset by disconnecting any wired headsets and disabling Bluetooth through the phone's menu.
The F700 has a Silent profile which mutes all of the device's sound. The Silent profile can be accidentally triggered from your phone's idle screen. Tap the speaker icon on the idle screen to switch in and out of the Silent profile. The speaker should show three curved lines coming out of it to indicate that the phone is not on Silent profile.
It is also possible that your phone may have a physical obstruction or physical damage that is preventing the internal speaker from working. Check for debris in the holes by the headset speaker. Connect a wired headset to the phone's headset jack. If you can hear call audio through the wired headset but not through the handset speaker, your phone's internal speaker is damaged.
You can access a complete testing menu on your phone by dialing "*#0*#" with the onscreen keypad. Tap "melody" to play a melody through the phone's main speaker. If you can hear audio from the test utility but not during calls, the fault is with your cellular service provider. Contact your provider about service quality in your area.
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